What We Collect and Why
When you create an account or make a deposit via bKash, Nagad, or Rocket, we collect the information needed to process that transaction and maintain your account — your registered mobile number, transaction reference, and wallet identifier. We do not store your full bKash or Nagad
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PIN; payment confirmation passes through the provider's own secure channel. We also collect device identifiers and session data to keep your account accessible across mobile and desktop without requiring you to re-authenticate every time. This data helps us detect unusual login attempts and protect your wallet
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balance. We may collect location signals at the region level to determine whether our services are available where you are — we do not track precise GPS coordinates. Data shared with third-party game providers, such as Pragmatic Play or Evolution, is limited to what those providers
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need to run a session. We retain account data for as long as your account remains active and for a period after closure as required by applicable rules. You may request deletion subject to any retention obligations that apply in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.